Frequently asked questions
Short answers about Swayam Mobile Auto, water level control, warranty, shipping and more. Each answer comes from our product pages and company policy.
Mobile Auto and SIM cards
What is a GSM mobile starter (Mobile Auto)?
It lets you control your motor through calls and messages from anywhere. If there is a phase fault, phase reversal or phase imbalance, it stops the motor and tells you by call and message, and it can switch the motor on and off automatically at times you set.
Which SIM cards work in the Mobile Auto?
SIM cards from Jio, Airtel, BSNL, Idea and Vodafone (Vi). Check which one has the best signal at your motor and insert that SIM card. Activate it as per the company’s guidelines, recharge it every month and keep enough balance so that call and SMS alerts can reach you.
What if the mobile signal is weak at my motor?
Use a 3-phase line wire as an antenna. Keep the sides apart and place the antenna higher up.
Will the motor still work if the SIM card has a problem?
Yes. If the SIM card has a technical problem, the unit works like a simple auto, so you don’t face any disruption.
Do the GSM models have battery backup?
Yes, the GSM mobile models list a 24-hour battery backup.
Starters and water level control
What does WLC mean?
WLC is the water level controller. Models marked WLC start the motor automatically when the water tank is empty and stop it when the tank is full.
GSM mobile controllers with WLC
What does the digital display show?
Voltage, current and technical faults. On GSM models it also shows the SIM card signal range.
Orders, shipping and warranty
What is the warranty?
One year from the date of delivery. The warranty applies only if the product stays sealed, without opening the product or its internal parts. It does not cover water damage or mishandling such as scratches or external damage. For a replacement under warranty, the customer pays the transport charges.
How are orders paid for and shipped?
An order is confirmed after 100% payment and dispatched once the full payment is acknowledged. Estimated delivery is 3–7 business days, and large quantities may add 1–3 business days. Shipping is paid by the customer, and our team arranges the logistics.
Do you ship outside India?
Yes. For international shipments the delivery time depends on the available courier services, and the customer pays customs duty.
Do you sell wholesale or to distributors?
Yes. A specialised team handles bulk purchases and offers customisation options for distributors. Email contact@fluxelectronica.com with the subject “wholesale inquiries”, or call +91 77848 49898, +91 77848 49797 or +91 70282 24446.
Company and datasheets
Are the datasheets in English?
The starter datasheets are PDF leaflets in Marathi. The main facts of each product are also written in English on its product page.
Do you share customer details?
No. Customer details, such as the products purchased, are never shared with anyone.
Where is Flux Electronica?
Office No. 08, 1st Floor, Chaitanya Industrial Estate, Manajainagar, Narhe, Pune 411041, Maharashtra, India.
Still have a question? Contact us.